Refund Policy

1. Overview

At PairPrecheck, we strive to provide accurate and valuable AI-powered sneaker risk assessment services. This Refund Policy explains the circumstances under which refunds may be issued for credit purchases.

2. Analysis Results Are Non-Refundable

Important: Once an analysis is completed and delivered, the service has been rendered. Credits used for completed analyses are non-refundable.

Refunds will NOT be issued for:

• Disagreement with Results: If you disagree with the risk assessment or if authentication results differ
• User Error: Poor quality images or incorrect information provided
• Change of Mind: After analysis has been completed
• Unused Credits: Credits never expire and retain their value

3. Eligible Refund Circumstances

We may issue refunds in the following situations:

3.1 Technical Failures

• AI system fails to process images due to technical issues on our end
• Extended service downtime preventing analysis completion
• System errors that consume credits without delivering results

3.2 Billing Errors

• Incorrect charge amounts
• Duplicate charges for the same credit purchase
• Unauthorized charges to your account

4. How to Request a Refund

To request a refund:

1. Visit our contact page and submit a request with your account details
2. Include transaction ID and explanation
3. Provide relevant documentation (screenshots, error messages)

We will review your request within 3-5 business days. Approved refunds are processed within 7-10 business days.

5. Credit Expiration

Credits purchased on PairPrecheck never expire. You may use them at any time, and they retain full value indefinitely.

6. Contact Information

For questions about this Refund Policy or to request a refund, please contact us.

Website: https://www.pairprecheck.com